SECTION_05
LEGAL_FRAMEWORK
PRIVACY_POLICY
Effective Date: January 1, 2026
Last Updated: January 1, 2026
Data Controller: OmniFrontierDynamics, Strandvejen 140, 2900 Hellerup, Denmark. Contact: [email protected]
1. Introduction
OmniFrontierDynamics ("we," "us," or "our") is committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the Danish Data Protection Act (Databeskyttelsesloven). This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our Innovation Lab services, website, and communication channels.
2. Legal Basis for Processing
We process personal data under the following legal bases as defined in Article 6(1) GDPR:
- Consent (Art. 6(1)(a)): Where you have given explicit consent for specific processing purposes, such as subscribing to our innovation briefings or requesting project consultations.
- Contract Performance (Art. 6(1)(b)): Where processing is necessary for the performance of a contract to which you are a party, including prototype development agreements, technology validation engagements, and consulting service contracts.
- Legitimate Interest (Art. 6(1)(f)): Where processing is necessary for our legitimate interests, such as improving our R&D methodologies, ensuring network security, and maintaining operational records — provided these interests are not overridden by your fundamental rights.
- Legal Obligation (Art. 6(1)(c)): Where processing is necessary for compliance with legal obligations under Danish and EU law, including tax reporting, anti-money laundering regulations, and mandatory record-keeping.
3. Categories of Personal Data Collected
We may collect and process the following categories of personal data:
- Identity Data: Full name, job title, organization name, and professional role.
- Contact Data: Email address, phone number, postal address, and communication preferences.
- Technical Data: IP address, browser type and version, operating system, device identifiers, and website interaction logs.
- Project Data: Information related to technology validation requests, prototype specifications, innovation workshop participation, and service engagement details.
- Communication Data: Records of correspondence, inquiry details, feedback, and survey responses.
4. Purpose of Data Processing
Your personal data is processed for the following specific purposes:
- Delivering and managing innovation lab services, including technology foresight analysis, rapid prototyping sprints, emerging tech validation, and digital twin simulations.
- Communicating project updates, research findings, and strategic recommendations relevant to your engagement.
- Processing contractual obligations, invoicing, and financial transactions.
- Improving our service delivery, research methodologies, and client experience.
- Complying with legal, regulatory, and reporting obligations.
- Ensuring the security and integrity of our systems and infrastructure.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Project-related data is retained for the duration of the engagement plus 5 years in accordance with Danish accounting and contractual record-keeping requirements. Communication records are retained for 2 years from the date of last interaction. Technical logs are retained for 12 months. Upon expiration of the retention period, data is securely deleted or anonymized.
6. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data. Data may be shared with the following categories of recipients only when necessary:
- Subprocessors: Technology infrastructure providers, cloud hosting services, and specialized R&D tooling platforms operating under written data processing agreements (DPAs) with OmniFrontierDynamics.
- Professional Advisors: Legal counsel, auditors, and financial advisors bound by confidentiality obligations.
- Legal Authorities: Regulatory bodies, courts, or law enforcement agencies where disclosure is required by law.
All subprocessors are vetted for GDPR compliance and operate within the European Economic Area (EEA) or under adequate data transfer mechanisms as defined in Chapter V of the GDPR.
7. International Data Transfers
Where personal data is transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, adequacy decisions, or Binding Corporate Rules (BCRs) as applicable under Chapter V of the GDPR.
8. Your Rights Under GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access (Art. 15): The right to obtain confirmation of whether we process your personal data and to receive a copy of that data.
- Right to Rectification (Art. 16): The right to request correction of inaccurate or incomplete personal data.
- Right to Erasure (Art. 17): The right to request deletion of your personal data where there is no compelling reason for continued processing.
- Right to Restriction (Art. 18): The right to request restriction of processing in certain circumstances.
- Right to Data Portability (Art. 20): The right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to Object (Art. 21): The right to object to processing based on legitimate interests, including direct marketing.
- Right to Withdraw Consent (Art. 7(3)): The right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing prior to withdrawal.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all requests within 30 days in accordance with Article 12(3) GDPR.
9. Data Security
OmniFrontierDynamics implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption of data in transit and at rest, access controls, regular security audits, and incident response procedures in accordance with Article 32 GDPR.
10. Data Protection Authority
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Danish Data Protection Authority (Datatilsynet):
Datatilsynet
Carl Jacobsens Vej 35
2500 Valby, Denmark
Tel: +45 33 19 32 00
Email: [email protected]
REFUND_POLICY
Effective Date: January 1, 2026
1. Scope
This Refund Policy applies to all services provided by OmniFrontierDynamics, located at Strandvejen 140, 2900 Hellerup, Denmark, including but not limited to technology foresight analysis, rapid prototyping sprints, emerging tech validation, innovation workshop facilitation, digital twin simulations, IoT architecture blueprints, AI/ML proof of concept development, blockchain integration lab services, AR/VR experience design, and sustainable tech assessments.
2. Project-Based Refunds
Given the nature of our Innovation Lab services, refunds are evaluated on a case-by-case basis according to project milestones and deliverables completed. The following framework applies:
- Pre-Engagement Cancellation: If a project is cancelled before work has commenced (defined as before the first deliverable or milestone is initiated), a full refund of any advance payment will be issued within 14 business days.
- Mid-Project Cancellation: If a project is cancelled after work has commenced, refunds will be calculated proportionally based on the percentage of work completed against the agreed milestone schedule. Completed milestones are non-refundable.
- Post-Delivery: Once deliverables have been transmitted and accepted, no refund will be issued unless the deliverables materially fail to meet the specifications defined in the signed Statement of Work (SOW).
3. Workshop and Training Refunds
For innovation workshop facilitation and training engagements:
- Cancellations made 14 or more days before the scheduled workshop date: 100% refund.
- Cancellations made 7-13 days before the scheduled workshop date: 50% refund.
- Cancellations made fewer than 7 days before the scheduled workshop date: No refund.
- Substitution of participants is permitted at no additional cost with 48 hours advance notice.
4. Quality Disputes
If you believe delivered work does not meet the agreed specifications, you must notify OmniFrontierDynamics in writing within 14 days of delivery. We will investigate the claim and, where justified, either remedy the deficiency at no additional cost or issue a partial refund proportional to the scope of the deficiency.
5. Refund Processing
Approved refunds will be processed within 14 business days using the original payment method. Any transaction fees incurred during the original payment are non-refundable. Refunds for payments made via bank transfer will be returned to the originating account.
6. Non-Refundable Items
The following are non-refundable:
- Intellectual property, research data, or proprietary methodologies already transmitted.
- Third-party costs incurred on your behalf (e.g., software licenses, cloud infrastructure fees, hardware procurement).
- Custom configuration work completed per your specifications.
7. Contact
To request a refund or discuss a quality concern, contact us at [email protected] or +45 52 64 39 10. Please reference your project identifier in all correspondence.
TERMS_OF_SERVICE
Effective Date: January 1, 2026
Operating Entity: OmniFrontierDynamics, Strandvejen 140, 2900 Hellerup, Denmark
1. Acceptance of Terms
By accessing the website, engaging our services, or entering into a service agreement with OmniFrontierDynamics ("we," "us," or "our"), you ("Client" or "you") agree to be bound by these Terms of Service. If you do not agree to these terms, you must not use our website or engage our services. These terms constitute a legally binding agreement between you and OmniFrontierDynamics under Danish law.
2. Scope of Services
OmniFrontierDynamics provides Innovation Lab services including but not limited to technology foresight analysis, rapid prototyping sprints, emerging tech validation, innovation workshop facilitation, digital twin simulation, IoT architecture design, AI/ML proof of concept development, blockchain integration, AR/VR experience design, and sustainable technology assessment. The specific scope, deliverables, timeline, and pricing for each engagement are defined in a signed Statement of Work (SOW) or Service Agreement.
3. Engagement Process
Services are initiated through a structured engagement process:
- Discovery Phase: Initial consultation to understand project parameters, technical requirements, and strategic objectives.
- Proposal: OmniFrontierDynamics delivers a detailed proposal including scope, methodology, timeline, and pricing.
- Agreement: Upon mutual acceptance, a signed SOW or Service Agreement formalizes the engagement.
- Execution: Work commences according to the agreed milestone schedule with regular progress updates.
- Delivery: Final deliverables are transmitted, reviewed, and accepted per the acceptance criteria defined in the SOW.
4. Pricing and Payment
All pricing is specified in the applicable SOW or proposal. Unless otherwise stated:
- Invoices are issued at the beginning of each milestone or project phase.
- Payment is due within 14 days of invoice date.
- Late payments accrue interest at the rate of 1.5% per month in accordance with the Danish Interest Act (Rente og Prisregulering).
- All prices are exclusive of VAT (Moms), which will be applied at the prevailing Danish rate (25%) where applicable.
- Third-party costs (software licenses, cloud infrastructure, hardware) are billed separately at cost.
5. Intellectual Property
Ownership of intellectual property generated during an engagement is transferred to the Client upon full payment of all invoiced amounts, subject to the following conditions:
- OmniFrontierDynamics retains ownership of pre-existing methodologies, frameworks, tools, and know-how used in the delivery of services.
- The Client receives a non-exclusive, perpetual license to use any OmniFrontierDynamics proprietary tools or frameworks incorporated into deliverables.
- OmniFrontierDynamics may reference the engagement in marketing materials and case studies, subject to the Client's prior written approval and without disclosing confidential information.
6. Confidentiality
Both parties agree to maintain the confidentiality of all proprietary information exchanged during the engagement. This obligation survives termination of the agreement for a period of 3 years. Confidential information includes, but is not limited to, business strategies, technical specifications, research data, prototype designs, and financial information.
7. Limitation of Liability
To the maximum extent permitted by applicable law:
- OmniFrontierDynamics' total liability under any engagement shall not exceed the total fees paid by the Client for the specific service giving rise to the claim.
- OmniFrontierDynamics shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, data, or business opportunities.
- These limitations do not apply to liability arising from gross negligence, willful misconduct, or breaches of confidentiality obligations.
8. Force Majeure
Neither party shall be liable for failure or delay in performing its obligations where such failure or delay results from circumstances beyond the reasonable control of the affected party, including but not limited to natural disasters, pandemics, government actions, war, terrorism, power outages, or internet infrastructure failures. The affected party must notify the other party within 48 hours of becoming aware of the force majeure event.
9. Termination
Either party may terminate an engagement under the following conditions:
- For Convenience: Either party may terminate with 30 days written notice. The Client will be invoiced for all work completed up to the termination date.
- For Cause: Either party may terminate immediately if the other party commits a material breach that remains uncured for 14 days after written notice.
- Insolvency: Either party may terminate immediately if the other party becomes insolvent, enters into bankruptcy proceedings, or ceases to carry on business.
10. Governing Law and Dispute Resolution
These Terms of Service are governed by the laws of Denmark. Any dispute arising from or in connection with these terms or the services provided by OmniFrontierDynamics shall first be subject to mediation under the rules of the Danish Mediation Institute. If mediation fails to resolve the dispute within 60 days, either party may submit the dispute to the competent courts of Copenhagen, Denmark.
11. Amendments
OmniFrontierDynamics reserves the right to amend these Terms of Service at any time. Material changes will be communicated to active Clients via email at least 30 days before they take effect. Continued use of our services after the effective date of any amendment constitutes acceptance of the updated terms.
12. Severability
If any provision of these Terms of Service is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
13. Contact Information
For questions regarding these Terms of Service, please contact:
OmniFrontierDynamics
Strandvejen 140, 2900 Hellerup, Denmark
Email: [email protected]
Phone: +45 52 64 39 10